Hellen Nangolio Lokuju lotirimoi

Social Work and Administration Professional
Juba, SS.

About

A dedicated final-year Social Work and Administration student, leveraging comprehensive academic knowledge and practical internship experience to drive positive client outcomes. Proven ability to provide crucial psychosocial support, coordinate complex patient care, and advocate for vulnerable populations within healthcare settings. Eager to apply strong skills in crisis intervention, multidisciplinary team collaboration, and resource networking to a challenging social work role, enhancing community well-being and improving access to quality care.

Work

Love Children's Home and Healthcare
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Medical Social Work Intern

Nairobi, Nairobi County, Kenya

Summary

Provided comprehensive psychosocial support and coordinated patient care for vulnerable individuals and families, ensuring continuity of care and access to essential resources during a medical social work internship.

Highlights

Conducted comprehensive psychosocial assessments for diverse patients and families, identifying critical needs and strengths to inform tailored support plans.

Delivered empathetic counseling and crisis intervention to individuals and groups, effectively supporting those coping with illness, trauma, and hospitalization.

Coordinated patient care by facilitating seamless communication among medical staff, patients, and families, enhancing understanding of treatment plans and improving adherence.

Streamlined discharge planning processes, arranging critical home care services, medical equipment, and follow-up appointments to ensure comprehensive continuity of care.

Connected over 50 vulnerable patients and families with essential community resources, financial assistance programs, and vital support groups, improving access to critical aid.

Advocated effectively for patients' rights and needs within the healthcare system, ensuring equitable access to quality care and necessary services.

Education

Catholic University of East Africa
Nairobi, Nairobi County, Kenya

Bachelor of Arts

Social Work and Administration

Courses

Social Work Theory & Practice

Human Behaviour& Social Environment

Social Policy & Administration

Medical Social Work

Crisis Intervention

Counselling Techniques

Community Development

Research Methods

Languages

English
Arabic
Juba Arabic
Other Local Languages

Skills

Core Social Work Expertise

Psychosocial Assessments, Crisis Intervention, Patient Advocacy, Care Coordination, Discharge Planning, Counselling (Individual & Group), Case Management.

Administrative Skills

Case Note Documentation, Resource Networking, Needs Assessment, Program Support, Multidisciplinary Team Collaboration.

Interpersonal Skills

Empathy & Active Listening, Cross-Cultural Competence, Communication (Verbal & Written), Conflict Resolution, Resilience.

Technical Skills

Microsoft Office Suite (Word, Excel, PowerPoint).

Projects

The Role of Social Support Systems for Refugee Families in Urban Healthcare Settings

Summary

A final year academic research project conducted to explore and analyze the impact of social support systems on refugee families within urban healthcare environments.